Summary
Tony told Apple that Ike Rushton accessed his iPad while Tony was at work and shared his photos to Rushton’s account. The supplied screenshots show 483 items dated 25 December 2020–6 April 2021. Tony says his device was used without his knowledge to transfer all photos in that range, delete his originals and empty the bin. He asked Apple to trace the account access. Apple arranged a callback.
Apple Support case 101746478857 · PDF pages 1, 3, 6, 11 and 15 · Tony’s clarification in browser review, 7 October 2026
What the images show
The screenshot supplied to Apple shows 483 items shared, dated 25 December 2020–6 April 2021. Another screenshot shows 87 items shared, dated 13 January–16 March, without a year in that view. The shared-album contact is named Ike Rushton. Tony tells Apple: “And his name is Ike.”
Apple Support case 101746478857 · PDF pages 1, 3 and 11
Tony explains that Rushton used his device without his knowledge to transfer the photos to Rushton’s account, delete Tony’s originals and empty the bin.
Tony Smith · clarification supplied in browser review · 7 October 2026
Key extract
“My account was hacked on April 16 2021.”
Source: Apple Support case 101746478857 · p. 1. Transcribed from the scan for accessibility; the authoritative text is the original PDF. Open that PDF.
Tony’s early response
Tony recalls spending the days after 16 April 2021 investigating what had happened and rebuilding deleted file folders on his iPad. He thinks he would have been ready to start checking providers’ account-activity records around 19 or 20 April.
Tony Smith · recollection supplied in browser review · 4 October 2026
Where this came from
| Source | Apple Support (platform record) |
|---|---|
| Document ID | Apple Support case 101746478857 |
| Displayed chat date | The matching export displays “Mon, 11 Jul at 14:31”. No year is shown. |
| How obtained | Chat screenshots preserved by Tony; original PDF retained unchanged |
| Redaction | Tony authorises his cancelled number, 0433 813 180, on page 15. |
| Pages | 17 |
| File | 4.57 MB · SHA-256 dc72f2d73cb158ec… (full hash below) |
Where this document sits
Part of The Story · full index in the Evidence Locker.
Download
SHA-256: dc72f2d73cb158ec53c84090f34f48c031c974d9df03e34183031054d38fc1e5
Found an error? See the Corrections Policy — corrections are logged, and any person named on this site in an official capacity can have a response published.